Sports / App
These terms govern your use of qb88 and apply to every account registered through qb88. Access to our platform — including sports markets, live casino tables, and wallet transactions via FPX, Boost, or GrabPay — depends on local law and is available only where permitted in your region.
Your qb88 account is subject to the terms published on qb88 at the time of registration and each time you log in. We review and update these terms as needed; the current version is always the one in effect. If a material change is made, we will make the updated terms accessible through your account dashboard before the change takes effect. Where you fund or withdraw through FPX, Boost, or GrabPay, the transaction is also subject to the terms of that payment provider. Our policy covers what happens inside your qb88 account — bet placement, account controls, session management, and wallet movement. It does not extend to the payment provider's own processing rules, which remain theirs to govern. Account eligibility depends on your location and local law. We do not override local law, and we do not make availability promises that conflict with the legal environment in your region. If access to a particular market or feature is restricted in your area, that restriction applies regardless of what the broader platform offers. You are responsible for confirming that use of qb88 is lawful where you are.
FPX
Boost
GrabPay
DuitNow
Login, session management, account controls, and bet limits set through your qb88 dashboard are fully within scope. We govern what happens from the moment you authenticate to the moment your session ends.
Deposits and withdrawals processed through FPX, Boost, or GrabPay fall under our terms for the qb88 side of the transaction. The payment provider's own terms apply to their side of the transfer and sit outside our policy.
Game content, sports markets, odds displays, and promotional material published on qb88 are covered by these terms. This includes titles available from PG Soft, Joker, Spadegaming, and Bigtime Gaming in the games lobby.
External links, payment processors, and any service not hosted on qb88 operate under their own terms. We are not liable for the content or conduct of third-party services, even where we reference or link to them.
As an account holder, you have specific, practical options available to you at any time. Your transaction history — deposits, withdrawals, bet records — is accessible directly from the account dashboard after login; you do not need to contact support to retrieve it. If any personal detail on your account is incorrect, the account settings section lets you submit a correction request. For anything that cannot be resolved through self-service, our support channel is the right path. We treat correction and access requests as standard account operations, not exceptional ones.
Log in and go to your transaction history to see a full record of deposits via FPX or GrabPay, withdrawals, and bet activity. The dashboard shows the current state of your account without a support request.
If your registered name, contact details, or payment information needs updating, navigate to account settings and follow the fields shown. Verification steps required for changes are displayed in the form itself.
If you have a question about how a specific term applies to your account, reach our support team through the contact paths listed on this page. We respond to policy questions through the same channel as account help.
For account actions that go beyond settings — closures, disputes, access reviews — submit a request through our live chat or email support. The support team will confirm the steps and timelines applicable to your request.
Available from within your qb88 account. Use this for account-specific policy questions, correction requests, and any dispute you want to raise with a real person.
Send policy and legal enquiries to the support address listed in your account contact section. Email is the preferred path for written records of policy requests.
The dashboard is the first stop for self-service: transaction history, account controls, session records, and the current version of applicable terms are all visible after login.
Account data collected during registration and normal use is held in line with our privacy practices, accessible in full from your account dashboard. Cookies are used to maintain your session and remember preferences; you can manage cookie settings through your browser at any time without affecting your ability to log in.
We retain account and transaction data for as long as your account is active and for a period after closure as required by applicable policy. The retention period applicable to your account is stated in the privacy section of your dashboard.
Your account is protected by login credentials you set and control. Session management tools — including the ability to review active sessions and end them — are accessible directly from account settings without contacting support.
Cookies on qb88 serve session continuity and basic preference storage. No third-party advertising cookies are set without disclosure. Your browser's cookie controls give you the option to limit or clear them at any time.
To request a copy of data we hold, ask about our retention practices, or flag a data concern, contact the support team through live chat or the email address in your account contact section. We handle data requests through the same support paths as account help.
Access depends on local law and the region you are in. qb88 is built around Malaysia account flows and accepts FPX, Boost, and GrabPay, but availability is subject to local legal conditions. Check the access eligibility information shown when you open an account.
The current terms are always published on qb88. After login, your account dashboard shows a link to the terms in effect for your account. We update the page when terms change and note the effective date at the top of the document.
Log in and go to your transaction history in the account dashboard. Your full deposit, withdrawal, and bet records — including any FPX or GrabPay transactions — are listed there without needing to contact support.
Go to account settings after login. The fields and verification steps for correcting your name, contact details, or payment information are shown in the form. For changes that cannot be made through self-service, contact us via live chat.
No. Our terms cover what happens inside your qb88 account. FPX, Boost, and GrabPay each have their own terms that govern the payment-processing side of a transaction. Both sets of terms apply to the relevant parts of a deposit or withdrawal.
Contact our support team through live chat or the email address in your account contact section. State that you are making a data access request. We will confirm the steps and what will be provided in response to your request.